SATNAAM AYURVEDA
Terms & Conditions
Please read these Terms & Conditions carefully before using our website, mobile application, or purchasing our products.
Effective Date: September 1, 2026
1. Introduction
Welcome to SATNAAM AYURVEDA. These Terms & Conditions ("Terms") govern your access to and use of the SATNAAM AYURVEDA website and mobile application, and your purchase of products through our services.
By accessing our website, using our application, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
2. Eligibility and Account
You are responsible for providing accurate information when creating or using your customer account.
You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.
If you believe that your account has been accessed without authorization, please contact us promptly.
3. Products and Product Information
SATNAAM AYURVEDA offers Ayurvedic and herbal wellness products through its website and mobile application.
We make reasonable efforts to ensure that product names, descriptions, images, prices, availability and other information displayed on our services are accurate. However, minor variations may occur.
Product availability may change without prior notice.
4. Ayurvedic and Wellness Information
Information provided on our website or application about Ayurvedic, herbal or wellness products is provided for general informational purposes.
Product information should not be considered a substitute for professional medical advice, diagnosis or treatment.
Customers should review product information, ingredients, directions and applicable warnings before use and should consult a qualified healthcare professional when appropriate.
SATNAAM AYURVEDA does not guarantee that a particular product will be suitable for every individual.
5. Pricing and Offers
Product prices are displayed in Indian Rupees (INR), unless otherwise stated.
Prices, discounts, promotional offers and product availability may change from time to time.
We reserve the right to correct pricing or listing errors and to cancel affected orders where necessary.
6. Orders
You may place an order through our website or mobile application by completing the applicable checkout process.
After an order is placed, we may provide an order confirmation through the contact information supplied by you.
An order may be cancelled by us where reasonably necessary, including situations involving product unavailability, incorrect pricing or product information, payment problems, suspected fraudulent activity, or other genuine operational reasons.
7. Customer Information
Customers are responsible for providing accurate and complete information, including name, mobile number, email address and delivery address.
SATNAAM AYURVEDA is not responsible for delays, failed delivery or other issues caused by incorrect or incomplete information provided by the customer.
8. Payments
Online payments may be processed through third-party payment service providers. Payment transactions are subject to the applicable terms and policies of the payment provider.
Customers must provide accurate information required for completing a payment.
An order may not be considered successfully paid until the payment status has been appropriately confirmed by our systems or payment provider.
9. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer during checkout.
Delivery timelines may vary depending on destination, courier availability, weather, logistics conditions, holidays and other circumstances beyond our reasonable control.
Customers should ensure that someone is available to receive the shipment where required.
10. Cancellation, Returns and Refunds
Order cancellation, returns, replacement and refunds are governed by our separate Refund & Cancellation Policy.
View Refund & Cancellation Policy →11. Privacy
Your use of our services is also subject to our Privacy Policy, which explains how information is collected, used, stored and handled.
View Privacy Policy →12. Acceptable Use
You agree not to misuse our website or application, interfere with its operation, attempt unauthorized access, introduce malicious software, abuse promotional systems, or use our services for unlawful purposes.
13. Intellectual Property
Unless otherwise stated, the content available through SATNAAM AYURVEDA, including logos, branding, text, graphics, product descriptions, website design and other materials, is owned by or used with permission by SATNAAM AYURVEDA.
You may not reproduce, modify, distribute, publish or otherwise use our protected content without appropriate authorization.
14. Third-Party Services
Our services may depend on or integrate with third-party services such as payment, shipping, authentication, hosting, email, messaging and analytics providers. Your use of such third-party services may also be subject to their respective terms and policies.
15. Service Availability
We aim to keep our website and mobile application available and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, network failures, third-party services or circumstances beyond our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, SATNAAM AYURVEDA shall not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, delivery delays, network failures or inaccurate information supplied by customers.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable requirements.
Updated Terms will be published on this page with a revised effective date. Continued use of our services after an update may constitute acceptance of the revised Terms.
18. Governing Law
These Terms shall be interpreted and governed in accordance with the applicable laws of India, subject to applicable legal requirements.
19. Contact Us
If you have questions about these Terms & Conditions, please contact SATNAAM AYURVEDA.
Phone: +91 9274014638
Email: jaysatnamayurveda@gmail.com
SATNAAM AYURVEDA reserves the right to update these Terms as required by changes to its services or applicable requirements.
